Frequently Asked Questions

First, we'll need to schedule a 30-45 minute consultation to discuss your business. During this chat, we'll work on understanding your business needs. I'll guide you through an assessment of your solution. Please note that after thorough research analysis, we may need to adjust the solution to better fit the needs of your target audience. This process involves evaluating the strengths and weaknesses of your current online offering.

As a UX consultant, my role is similar to that of a UX designer. However, I take a more comprehensive approach to enhancing the user experience of an app or website and improving the overall customer experience.

Feel free to hire me when you need someone who can provide a high-level, strategic perspective.

As a consultant, I can provide valuable insights into a company's UX design process. Internal product teams may develop blind spots from being too close to their work. By offering an outsider's perspective, I can identify UX shortcomings and propose solutions that the internal team may not have otherwise considered.

In the process of work, certain aspects such as creative design and effective communication cannot be treated as exact sciences. That's why, in my goal-oriented approach, I prioritize research before moving on to developing and implementing solutions. This method has a proven track record of meeting genuine business needs, which is key to creating something valuable that is grounded in fundamentals and data.

In addition, I ensure that I stay up-to-date with the latest technologies and trends across all my services. This is both a challenge and an opportunity to enhance my skills. I participate in webinars and continuing education through the Interaction Design Foundation to develop modeling tools and provide the best possible solutions for any situation.

I can bring my unique vision and empathy to your business. With critical thinking, I can create meaningful and valuable experiences for your organization, working towards a more positive and creative future. I offer not only my ideas from my experience, but also my passion for innovation.

As a motivated individual, I am able to make informed decisions quickly due to my knowledge of the business market. Additionally, my background and planning abilities will facilitate growth and save you time and money.

To start a project in UX design, it is important to first understand the problem that needs to be solved. This involves conducting research to gain insights into the needs, behaviors, and pain points of the target audience. As a designer, I create user personas and user stories to guide the design process. The next step is to create wireframes and prototypes to test and iterate on the design. Throughout the process, it is important to continually gather feedback from users and stakeholders to ensure that the design is meeting the desired goals and objectives.

This list includes but is not limited to the following industries: automotive, banking, e-commerce, education, e-learning, entertainment, healthcare, media, retail, non-profit, pharmaceuticals, services, and travel.

Certainly! Please review my testimonials. If there is anything specific you would like to see, I have an extensive PDF portfolio. I would be happy to share portfolio items that are more aligned with your needs and demonstrate how I addressed user needs in a tailored manner.

This is all about customizing your services. Would you like to conduct a usability test, delve into user research, or perhaps receive an expert review? Do you aspire to design your service in accordance with your customers' needs? Do you already have wireframes that you would like to enhance in terms of aesthetics? As you can see, choosing the appropriate level of service is akin to picking the type of burger you would like to enjoy. Much like fast food, different levels of service entail different costs.

The project timeline depends on several key factors, such as the main scope of the project, your priorities, and the project's goals. This process can be completed in one go or in phases. A typical project could take anywhere from 3 to 6 months, but this will depend on the size of the project (small to medium-sized).

Usability testing, also known as testing the design with real users, is always important. To accomplish this, I utilize an interactive prototype that accurately emulates the website/product prior to coding. This process provides valuable insight into user satisfaction with the product, while also saving time and money.

The first step will depend on the primary service you plan to implement. The key deliverables include reports on user research, a service blueprint, a customer journey map, a sitemap, information architecture, and low- and high-fidelity prototypes.

I have previous experience as a web designer and I possess a basic understanding of the necessary skills. I am capable of implementing minor changes and collaborating with developers on more complex changes. However, coding is not one of my primary skills.
Regarding any other needs, please let me know your basic requirements and I will gladly recommend a suitable professional developer to assist you.

Sure thing! First off, once you provide me with the initial timeline, I'll do my best to enhance and execute your specific needs. But even if that's not the case, I still have an extensive network of active contracts and am involved in numerous communities. I'd be more than happy to connect you with any talented individuals who can assist in bringing your project to life.